Refund policy

At Luxiél Beauté, all sales are final.

Due to the nature of our products and for hygiene and safety reasons, we do not accept returns, exchanges, or issue refunds once an order has been processed.

Please review your order carefully before completing your purchase. If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at [your email]with your order number and clear photos of the issue. Approved cases will be resolved with a replacement or store credit at our discretion.

Luxiél Beauté is not responsible for delays or damages caused by the shipping carrier.

By completing a purchase, you agree to this policy.